Terms and Conditions

Terms and Conditions

Last Updated: 01/09/2026

1. Agreement to Terms

These Terms and Conditions govern your access to and use of the services provided by Kirlin’s Kleaners LLC, doing business as Review Den (“we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.

2. Eligibility (18+ Only)

You must be at least eighteen (18) years old to use our services. By using the service, you represent and warrant that you meet this requirement and have authority to bind any business you represent.

3. Description of Services

Review Den is a done-for-you reputation management service that assists businesses in requesting, collecting, managing, and analyzing customer feedback and online reviews via SMS, MMS, email, and third-party platform integrations.

We do not guarantee review outcomes, ratings, volume, or platform approval.

4. Client Responsibilities

You are solely responsible for ensuring that all data you provide has been lawfully obtained and that you have the necessary rights and consents to use such data for review-request communications.

5. Prohibited Activities

The following are strictly prohibited:

  • Fake reviews
  • Incentivized reviews
  • Review gating
  • Any violation of FTC regulations or platform policies

Violation may result in immediate suspension or termination without refund.

6. Communications Consent

By using our services, you consent to the sending of SMS, MMS, and email communications. You are responsible for ensuring proper recipient consent under applicable laws including TCPA and CAN-SPAM.

7. Account Suspension & Termination

We reserve the right to suspend or terminate accounts at any time, with or without notice, for any reason, including suspected violations.

8. Payments & Subscriptions

Services are provided on a subscription basis. Payments are processed via Stripe. All sales are final and non-refundable except at our sole discretion.

9. Intellectual Property

All materials, software, and branding are our exclusive property and may not be copied or redistributed without written permission.

10. Disclaimer of Warranties

Services are provided “as is” and “as available” without warranties of any kind.

11. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages, including platform bans, lost reviews, or regulatory penalties.

12. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the services or violation of laws or platform rules.

13. Arbitration & Class Action Waiver

All disputes shall be resolved through binding arbitration under South Dakota law. You waive the right to participate in class actions.

14. Governing Law

These Terms are governed by the laws of the State of South Dakota.

15. Contact Information

Email: [email protected]